Can I take over the goods personally or you only operate a web shop?
How much does the delivery cost?
When will I receive the ordered goods??
How can I pay?
Is payment by a bankcard safe?
Do you deliver abroad?

What kind of brand is AccuBANKER?
Do the money counters count precisely?
How do money counters spot counterfeit banknotes? Do we have to examine them separately, by hand?
What is the difference between the money counter devices and why is there a price difference between them?
What type of money detector device do I need?

Do you offer maintenance of the devices on the spot, do you come to the place of business?
How can I claim my warranty?

Can I take over the goods personally or you only operate a web shop?

Yes, you can take over the goods personally in opening hours. Please enquire about the available stock on the phone.

How much does the delivery cost?

If you order the goods on the Internet, you can choose from the delivery methods by clicking on the `Add to cart` icon and you can see the delivery costs immediately. The delivery costs can be found here: link

When will I receive the ordered goods?

In that case when you order the goods on the Internet or on the phone until 15:00 on any working day and you pay for it or order it with collect on delivery (COD) we hand over the goods to the delivery company or the post on that day, we offer 100% guarantee for this. The delivery company delivers the parcels within 1-6 days depending on the destination.

How can I pay?

In case of personal collection you can pay in cash, advance bank transfer, with bank card (via POS terminal or in advance via the Internet), in case of delivery you can pay with Internet bank card payment, advance bank transfer or cash on delivery.

Is payment by a bankcard safe?

In case of bankcard payment you are redirected to the payment website and the actual payment is done via a website that is operated according to the regulations of international credit card companies standards and safety regulations. This is operated by the CIB Bank and not via the Banknote Ltd. Banknote Ltd has no possession of any information of your bankcard, or the account, i.e. your card number, expiry date and cannot have any insight in any of these data.

Do you deliver abroad?

Yes, we do. You can order within the EU. As long as you give your EU tax number and the location and destination of the order is out of Hungary no VAT is added.

What kind of brand is AccuBANKER?

AccuBANKER is an American company that has been in operation for over 25 years and has been selling goods of excellent quality, offering the best price/value price. Our company is the sole agent of AccuBANKER USA in Hungary.

Do the money counters count precisely?

Yes, they do. If the money counters are set well they count precisely from the smallest to the most cutting edge devices. As time passes the devices should be maintained and set as some components can get worn out. This period depends on the use; it can be 1 month (usage in a bank) or even up to 6-12 months (office use).

How do money counters spot counterfeit banknotes? Do we have to examine them separately, by hand?

No, the devices automatically check the banknotes on the fly, without slowing down the counting speed, provided that the appropriate function is switched on, but they cannot filter out counterfeit banknotes with 100% certainty, and we do not provide a guarantee for this. For safer checking, purchase a desktop or handheld banknote detector.

What is the difference between the money counter devices and why is there a price difference between them?

The devices can be divided into 4 categories: 1. low-capacity devices (Cashtech 230, Cashtech 340), 2. lower-category devices for office use (Cashtech 160, AccuBANKER 1100/UV), 3. mid-range devices (Cashtech 3500, Cashtech 2900, AccuBANKER 4000), 4. professional devices (Cashtech 780). The price is determined by the device's design, technical solution and counting mechanism.

What type of money detector device do I need?

As long as you don't have any special requirements, a simple UV lamp is suitable for examining banknotes. The price differences are due to the strength of the UV light and other extra features (e.g. watermark examination or magnifier). For a smaller shop or store, an NCT 18 banknote detector is also suitable, but if you would like to carry out a more reliable examination, we recommend the D64, D66 devices. Our professional currency detector machines are suitable for special currency examinations.

Do you offer maintenance of the devices on the spot, do you come to the place of business?

Yes, we do as we have a network of nationwide maintenance service (sub-contractors), more information is available on the service phone number.

How can I claim my warranty?

Please send back the faulty money counter and we will have it serviced or replaced. The cost of delivering the device back is covered by our company within the guarantee period but the cost of sending the device to us has to be covered by the purchaser. Please notify us on the service_cashtech.eu email address prior to sending back the device.